Parent/Guardian Complaint Form

Complaints and concerns will be handled in a three-step process with an emphasis on resolving conflicts at the earliest possible stage.

Step 1: Talk With Your Child's Coach

• Have a private discussion with all concerned parties present (examples: coach and skater; coach, parent and skater; coach and parent).
• This step does NOT need to involve other players parents, HDC members or MHC Board members.

Step 2: Contact a Hockey Development Committee Member

• Get in contact with a member of the hockey development committee and explain your concern.
• Set up a private discussion with all concerned parties present (coach, parents and a member of the HDC – skater may or may not attend).

Step 3: Contact the MHC Vice President

• The skater and or parent should fill out the Concern/Complaint Form.
• Submit the form the Vice President of the club. In the case of a conflict of interest, submit the form to the club President.